Pivoted the GBS from a data-entry center (BPO) to a high-value Knowledge Process hub (KPO) for a BioPharma major. We built 50+ specialized bots to manage the end-to-end clinical trial lifecycle.
For a leading PBM company, unified the GBS strategy by building 40+ bots through the Rapid RPA Factory to automate prior authorizations, adjudication, and medication safety checks.
Engineered an Autonomous Value Chain for a global manufacturing leader by deploying 65+ bots that integrated IoT demand signals from hospitals with internal ERP and MES systems. This created a self-healing logistics hub that rerouted inventory automatically based on real-time needs.